FAQ/Frequently asked questions

You can place an order by contacting us directly via email lhk@detra.dk (mailto:lhk@detra.dk)or phone +45 60 15 47 70.(tel:+4596666660) Beforehand you can visit our website to explore our product catalog and use our 'Order guide'(chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/https://www.detra.dk/_files/ugd/b781e3_3d8da0547ac64e15a7f9e75fcc5ab5fa.pdf).

Yes, it is possible to order spare parts for your Detra system. Please email us at lhk@detra.dk.(mailto:lhk@detra.dk)

The universal bracket for both shelves and worktops can withstand: 80 kg normal load 110 kg heavy load based on the chart below. https://static.wixstatic.com/media/b781e3_82244de822ab4ab5bfe1d4b719f447ae~mv2.jpg The load capacity is the maximum recommended load per bracket when the load is evenly distributed across the entire shelf or worktop. The load capacity is determined based on tests conducted by the Jutland Technological Institute. It is also a prerequisite that the wall rail installation is se cured correctly. As a rule of thumb, the distance between wall rails should be approximately 600-900 mm depending on the wall construction. In case of uncertainty, we recommend that you contact us for assistance.

Our products are made from high-quality materials such as steel, wood, zinc and aluminum, ensuring durability and sustainability. The materials used are listed on each product.

Yes, we provide detailed assembly guides for both Detra Shelving System and DetraSign Wardrobe. You can find them on our website under 'Assembly guides'.(https://www.detra.dk/assemblyguides)

All our products come in flat packages and are delivered unassembled. For commercial projects we offer mounting in selected countries.

Yes our shelves can be purchased individually.